Privacy e Cookie

Privacy Policy

Dear User,
This page provides you with information on how to manage your personal data through our website.
We provide this information not only to comply with legal obligations regarding personal data protection provided in Regulation (EU) 2016/679 (hereinafter, “Regulations”), but also because we firmly consider personal data protection as a fundamental value of our business activity. This way, we shall provide you with any information that may help you protect your privacy and control the processing during your browsing experience on our site.

Data Controller and Data Protection Officer

The Data Controller, that is, the legal person who decides how and for what purpose personal data is collected and used, is ERIO srl based in Zanè, Via Monte Pasubio 164. The Data Controller has nominated a Data Protection Manager, who is the person in charge of monitoring compliance with the Rules and who can be contacted at the address info@erio.it, or by directing the communication to:

ERIO srl
Via Monte Pasubio 164
36010 – Zanè (VI)
tel. +39 0445 314195 – fax. +39 0445 314305
c.a.: Responsabile della Protezione dei Dati

In contacting us, you must ensure that your name, email / postal address and/or telephone number (s) are inclued, to make sure that the communication can be properly managed.

Information on personal data processing

When you visit, consult or use the services available on this site, the following personal data may be processed (i.e., personal information concerning identified or identifiable people might be collected). For each data type, you will find information concerning purpose of processing, mandatory nature or otherwise, methods and location of data processing, legal basis for processing, as well as recipients of data and the relative retention period.

Name, surname

Data Processing Purposes
Provision of the service requested by you (e.g. registration to newsletters, quotations).
Together with any contact information (see below) and with your consent, sending promotional messages on ERIO srl products and services.
With your consent, together with the additional information below, activities of profiling and analysis on the browsing experience for marketing and promotional purposes.

Data Mandatory or Voluntary Nature
Required for the execution of the requested service.
Except for the case where data is necessary for other purposes, the release of data for sending promotional messages on products and services of ERIO srl or for profiling activities is optional, and may be omitted.

Methods and location of data processing
The treatments related to the web services of this website take place at the premises of the Owner. Personal data are mainly processed with automated tools. Specific safety measures are taken to prevent data loss, illicit or incorrect uses and unauthorised accesses.

Legal basis for processing
Regarding the purposes related to the execution of the requested service, your data are processed on the basis of the need to execute your request.
Regarding the purposes of sending promotional messages and/or for profiling purposes, data are processed only if you have given your specific consent.

Recipients of data
In addition, in case of consent to data processing for marketing purposes, and any profiling, data may also be processed by marketing agencies, market research as data controllers, for purposes related to management and sending newsletters, business information via email, direct sales, market research or other promotional activities and for profile analysis.

Data Retention Period
Personal data are processed for the time that is strictly necessary to attain the purposes for which they have been collected (i.e., for the duration of the relationship with the customer, and the retention for civil, fiscal and accounting purposes).
In case of data processing for marketing and/or profiling purposes, data are kept until the consent is revoked, or within the maximum terms permitted by law.

Information for billing and payment details (VAT number, credit card number, social security number, address, and where appropriate, company name)

Data Processing Purposes
Tax and accounting management of transactions.
Provision of the service you have signed up for.
Third parties offering payment service only have access to limited information regarding this data.

Data Mandatory or Voluntary Nature
Required for purchase completion and supply of the requested service/product.

Methods and location of data processing
Personal data are mainly processed with automated tools. Specific safety measures are taken to prevent data loss, illicit or incorrect uses and unauthorised accesses.

Legal basis for processing
Your data is processed on the basis of the need to execute the purchase contract.

Recipients of data
In case of consent to data processing for marketing purposes, and any profiling, data may also be processed by marketing agencies, market research as data controllers, for purposes related to management and sending newsletters, business information via email, direct sales, market research or other promotional activities and for profile analysis.

Data Retention Period
Personal data are processed for the time that is strictly necessary to finalise the transaction and to keep them for civil, fiscal and accounting purposes.

Email address

Data Processing Purposes
Provision of the service requested by you (e.g. registration to newsletters, quotations).
Sending information and other activities required by contract, which is an interested party, to be finalized and carried out.
Sending newsletters in case of your registration to the relative service.
With your consent, sending commercial information to propose our products or services, to conduct surveys on customer satisfaction, market research, promotional activities in general.
With your consent, profiling activity for marketing and promotional purposes.

Data Mandatory or Voluntary Nature
Required for handling your requests.
Optional for sending promotional messages on products and services of ERIO srl.

Data Retention Period
Personal data are processed for the time that is strictly necessary to attain the purposes for which they have been collected.
In case of data processing for marketing purposes, data are kept until the consent is revoked, or within the maximum terms permitted by law.

Phone number

Management of the request sent by the user.
Provision of the service requested by you (e.g. registration to events, newsletters, quotes).
With your consent, sending commercial information via operator, messaging services, SMS, etc., to propose our products or services, to conduct surveys on customer satisfaction, market research, promotional activities in general.

Data Mandatory or Voluntary Nature
Required to handle your request.
Optional for sending promotional messages on products and services of ERIO srl and, where appropriate, for profiling activities.

Postal addresses

Data Processing Purposes
Management of your request for information/contact.
Provision of the service requested by you (e.g. registration to events, newsletters, quotations).
With your consent, sending commercial information to propose our products or services, to conduct surveys on customer satisfaction, market research, promotional activities in general.

Data Mandatory or Voluntary Nature
Required to handle your request
Optional for sending promotional messages on products and services of ERIO srl and for profiling activities.

IP address and navigation data

Data Processing Purposes
Browsing experience.
Installation of technical/session cookies to improve website functionality.
With your consent, sending commercial information also via email, to propose our products or services, to conduct surveys on customer satisfaction, market research, promotional activities in general.
With your consent, profiling and analysis of the browsing experience for marketing and promotional purposes.

Data Mandatory or Voluntary Nature
Required to visit the site and access the several features of the site.
Optional for profiling and/or sending promotional messages on products and services of ERIO srl.

Legal basis for processing
Your data are processed on the basis of the need to provide you the necessary tools to visit the site and access the avaiable features.
Regarding the purposes of sending promotional messages and/or for profiling purposes, data are processed only if you have given your specific consent.

Data Retention Period
For the duration of the session and the entire duration of use of the site.
In case of data processing for marketing and/or profiling purposes, data are kept until the consent is revoked, or within the maximum terms permitted by law.

Data relating to dismissed products and/or services subscribed, transactions carried out in the Store, data related to the request

Data Processing Purposes
Management of requests for assistance and information/contact.
With your consent, sending commercial information to propose our products or services, to conduct surveys on customer satisfaction, market research, promotional activities in general.
With your consent, activities of profiling and analysis of customer needs and purchase proclivity, and ways of use of services to anticipate customer needs and adapt to them our products and services.

Data Mandatory or Voluntary Nature
Required to handle your request.
Optional for sending promotional messages on products and services of ERIO srl and for profiling activities.

Content of requests sent through our Contact form (e.g. VAT number, any qualifications as a ERIO srl dealer or customer)

Data Processing Purposes
Request management.
With your consent, sending commercial information to propose our products or services, to conduct surveys on customer satisfaction, market research, promotional activities in general.
With your consent, profiling activity for marketing and promotional purposes.

Data Mandatory or Voluntary Nature
Required to handle your request.
Optional for sending promotional messages on products and services of ERIO srl and for profiling activities.

Legal basis for processing
Your data are processed on the basis of the need to execute your request.
Regarding the purposes of sending promotional messages and/or for profiling purposes, data are processed only if you have given your specific consent.

Your rights

You can access your data at any time and for free, receive your personal electronic data in a structured and commonly used mechanically readable format and ask us to send them to another data controller (data portability), and have them corrected, updated, modified or deleted (subject to any applicable exceptions). We inform you that requests for cancellation of data are subject to current legal requirements and document retention requirements imposed by laws or regulations.

Where your data processing is based on consent, you have the right to withdraw your consent at any time. Therefore, you always have the right to opt-out the sending of newsletters and data processing for one or more marketing or commercial purposes. You can also update the data provided to ERIO srl by sending an email to info@erio.it, or by mail to ERIO srl, Via Monte Pasubio 164, Zanè (VI). When contacting us, you will need to make sure that you include your name, email address, postal address and/or telephone number(s) to make sure we can handle your request correctly.

Should you think there is a problem with how we handle personal data, you will have the right to file a complaint with your national personal data protection authority or any other EU or EEA country.

Cookie Policy

This section aims to inform users about the procedures followed for the collection, through cookies and / or other monitoring technologies, of the information provided when visiting the website.

Your browser may be able to block most third-party cookies, blocking third-party cookies might disable features and functions.

What are cookies?

The following Cookie Policy contains important information about the various types of cookies (small text files) that may be placed on your devices (e.g.: PC, smartphone, tablet) when you visit the website.
According to (EU) Regulation No. 2016/679 regarding the protection of personal data, cookies constitute personal data when they can be associated with a device and, therefore, with an identifiable individual.

Types of cookies

There are various types of cookies, containing different information and carrying out different functions (e.g.: execution of computer authentications, monitoring of sessions, storage of preferences for the sending of targeted ads, etc). Each cookie in turn contains different data (e.g.: name of the server it comes from, a numerical identifier, etc.). These data may remain in the user’s device for varying periods of time, like a browser session, several hours, a few days or for longer periods.

Technical cookies
Definition
Cookies used to navigate or provide a service requested by the user. Not used for any other purposes.
Need for installation on the user’s device
Technical cookies are necessary to ensure the correct functioning of the website. Without them, several operations would be impossible to perform or would be more complex and/or less secure. This makes technical cookies indispensable.
Is user consent required?
Technical cookies do not require the user’s consent because they are key to the website’s correct operation.

Third party analytical cookies used as technical cookies
Definition
Third party analytical cookies can be compared to technical cookies only if used by the website owner to optimise the site, to collect information in aggregated form on the number of users and on how they visit the website.
Need for installation on the user’s device
When used as technical cookies and when the anonymization measures ordered by the Supervisory Authority are put in place, analytical cookies are required to allow the website owner to enhance the website’s operation as well as the user’s experience in visiting the website.
Is user consent required?
The user’s consent is not required, because is enabled the IP address anonymization function and uses the data in aggregated form.

Cookies for profiling
Definition
Cookies used to track online user navigation and to create profiles on the user’s tastes, habits, choices, etc.. With these cookies it is possible to transmit to the user’s terminal publicity messages in line with the preferences expressed by the user during online navigation
Need for installation on the user’s device
Profiling cookies are not essential to the proper functioning of the website and, therefore, the user can decide whether to install them or not.
Is user consent required?
The user’s consent is required to install profiling cookies, and the consent can be expressed or revoked by the user.

How to express your choice with regard to the cookies used by the website

Google Analytics (Third party analytical cookies used as technical cookies)
If you do not wish that your data be used by Google Analytics, you can install the browser’s add-on as described by Google at the following addresses:

https://support.google.com/analytics/answer/181881?hl=en
https://tools.google.com/dlpage/gaoptout

The installation of this add-on prevents the JavaScript code of Google Analytics (ga.js, analytics.js and dc.js), running on a website, to share with Google Analytics the information regarding your activity when visiting our site.

Third party profiling cookies
These cookies are enabled by clicking on “I accept” on the information banner that appears when accessing the website for navigation (or by closing or skipping the banner by selecting another element of the website).

The cookies can be disabled also by changing the settings of the browser being used. Users should remember, however, that the disabling of technical or navigation cookies may cause website malfunction or make some of the functions unavailable. Each browser has its own setting management procedures. Following is a list of links to the instructions for popular browsers:
Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
Google Chrome: https://support.google.com/accounts/answer/61416?hl=en
Apple Safari: https://www.apple.com/ca/legal/privacy/en-ww/cookies/
Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Social media buttons and widgets

Social buttons are buttons present on the website depicting social network icons (e.g.: Facebook, LinkedIn, YouTube and Twitter) that allow users to interact with a click of the mouse directly with the social platforms. The social buttons present on this website are links that take the user to the ERIO’s social networking accounts depicted. When using these buttons, third party cookies are not installed on the website.

Anyhow, following are the links where the user can view the data management privacy policy applied by the Social Networks the buttons send the user to:
https://www.linkedin.com/legal/cookie-policy
https://www.facebook.com/help/cookies/
https://twitter.com/privacy
https://www.google.com/intl/en/policies/privacy/